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Contact

Contact our editorial desk

Three kinds of messages we welcome - corrections, story tips, editorial enquiries. We publish our response window so you know when to expect a reply.

A wooden editorial desk with handwritten lineup cards beside a coffee mug and a cricket stadium visible through the window
A wooden editorial desk with handwritten lineup cards beside a coffee mug and a cricket stadium visible through the window
Section 1 · Channels

Three kinds of messages, one inbox

Corrections

If we got something wrong

Send the article URL, the paragraph in question and the correct information. We will review and update.

Story tips

If you have a verifiable story

Send the source, the date and the headline. We will review and decide whether to write.

Editorial enquiries

If you want to discuss coverage

Send the topic and the angle. We will reply within the published window.

Section 2 · Response window

When you can expect a reply

Message typeResponse windowChannel
CorrectionsWithin 72 hoursEditorial email
Story tipsWithin 5 working daysEditorial email
Editorial enquiriesWithin 5 working daysEditorial email
Platform supportSame platform’s own channelsPlatform support
Section 3 · What we will not do

What we will not do from this page

  • Contact the platform on your behalf. We are an editorial desk, not a support channel.
  • Hold documents on your behalf. Verification happens on the platform, not on our pages.
  • Provide legal advice. Our legal-status page is editorial coverage, not legal advice.
Section 4 · Questions

Frequently asked questions

Can I send you documents?
No. Documents are uploaded inside the platform, not on our pages.
Will you reply to every message?
We reply to corrections within 72 hours and to other editorial messages within 5 working days.
Will you publish corrections that come from the platform?
Yes. If the platform tells us we got something wrong, we publish the correction with the source named.
Section 5 · Read next

Six neighbours from the desk

Topic ribbon

Related reading

01

Editorial policy

Independence, corrections and disclosure.

02

Methodology

How we work.

03

About our editorial desk

Who we are.

04

Responsible play

Controls and 18+ safeguards.

05

Customer care

How to reach the platform.

06

Legal status

Where the platform operates.

Editor’s pick

Contact CricketChallenge - Reach Our Editorial Desk

The desk is open. Pair this page with the match checklist in your hand and the conditions report on a second screen.

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Take the next step

Two ways to read more from the desk

Either way, the editorial reading stays the same — what we publish on this page is the same reading we publish everywhere else on CricketChallenge.

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Reading order · how we work with readers

Three kinds of messages we read every week

A working explanation of what lands in the inbox, what we do with it, and what we will not do with it.

The first kind of message is corrections. A reader spots an error in an article and writes in with the article URL, the paragraph in question and the correct information. The first editor to see the message reviews the correction against the primary source. If the correction holds, the article is updated, a dated correction note is added at the top, and the last-updated stamp is updated. Corrections are not an inconvenience — they are the most useful messages we receive, because they make the next reader’s reading better.

The second kind of message is story tips. A reader has heard something that may be worth a story — a confirmed squad, a venue change, a new rule from the league office — and writes in with the source, the date and the headline. The editor reviews the tip against the primary source and decides whether the story is worth writing. Not every tip becomes a story; some tips turn out to be rumours and we will say so.

The third kind of message is editorial enquiries. A reader wants to discuss coverage — a possible angle, a missing piece, a correction that does not fit the corrections template. We reply to editorial enquiries within five working days. Some enquiries lead to a story; some lead to a clarification on the existing page; some lead to no change at all. The reply will tell you which.

There are some things we will not do from this page. We will not contact the partner programme on your behalf. We will not hold documents on your behalf. We will not provide legal advice. The partner programme has its own support channels, document-verification happens on the platform, and the legal-status page is editorial coverage rather than legal advice. If your question fits one of those categories, we will redirect you to the right place.

If you are unsure whether your message fits one of the three categories, write anyway. We will route it for you. We would rather receive a message and redirect it than not receive a message at all.

Extended reading · desk notes

Notes the desk keeps while writing this kind of page

A working record of the editorial decisions behind the page. Not a feature. Not a paid placement. Just the way the desk thinks about a page like this one.

Every page on CricketChallenge is written by an editor and reviewed by a second editor. The first editor writes the draft; the second editor checks the sources, the dates and the tone. The review is logged. When the second editor approves the page, it moves to publication. If the second editor asks for revisions, the revisions are logged with the date and the rationale.

The first decision the desk makes for any page is what the page is for. A captaincy page is for a reader who needs to decide between two captain picks before the toss. A points-system page is for a reader who wants to understand what their platform rewards. A responsible-play page is for a reader who has decided to set a deposit limit. Each page has a single job. Pages that try to do two jobs at once tend to do both badly, so we keep each page focused on a single reader need.

The second decision is the evidence key. Every preview on the desk carries a confirmed / probable / unknown tag. Confirmed facts come from the captains' press conference, the playing-card announcement or the league office. Probable facts come from two independent sources or one named beat reporter. Unknown facts are those we cannot verify from any reliable source. We never publish the same confidence for an unverified rumour as for an official squad announcement. The evidence key is on the page; the rule is that the reader can see what kind of evidence we are relying on.

The third decision is the date. Every page carries a last-updated stamp. The stamp is the date the most recent editor reviewed the page. It is not the date the page was first published, and it is not the date the page was created. It is the date a human editor last reviewed the page for accuracy, sourcing and tone. If a reader sees a page with an old date stamp, they should treat the page as one that needs review.

The fourth decision is what we will not publish. We do not publish rumours as news. We do not publish a story that names a player without verifying the source. We do not publish an offer that we cannot verify against the platform's own page. We do not publish a piece of editorial coverage that has been paid for. Each rule is enforced by the desk, not by a separate compliance team. The editor who writes the piece is also the editor who decides whether it stays.

The fifth decision is what we publish when we are uncertain. When the editorial team does not have enough verified information to publish a story, we do not publish the story. When the editorial team has some information but not enough to confirm a fact, we publish the fact with the probable evidence key and we mark the date. When the editorial team has a confirmed fact that contradicts a previously published fact, we update the previously published fact and add a correction note.

The sixth decision is how we work with readers. If a reader writes in with a correction, we review the correction against the primary source and update the page if the correction holds. If a reader writes in with a story tip, we review the tip and decide whether the story is worth writing. If a reader writes in with an editorial enquiry, we reply within five working days. The contact page on this site is the working channel.

The seventh decision is how we maintain editorial independence. Where affiliate links are present on the site, the link is labelled 'Visit partner — affiliate link' and the affiliate disclosure is on the page. Where the partner programme would benefit from a piece of editorial coverage, the editor who writes the piece decides what the piece says. The partner programme does not see the draft before publication. The partner programme does not have a veto over the published piece.

These decisions are the editorial standard we hold ourselves to. They are not negotiable and they are not relaxable. The reader can hold us to them by reading the page, checking the date stamp, checking the evidence key, and writing to us when something is wrong. If you have read this far, you are probably the kind of reader we publish for.